“Would you recommend using a free anti-virus?”
While better than not having any virus protection at all, we do not recommend using free anti-virus products as they are rarely powerful enough and only offer basic virus protection. What we do recommend is that you use a well known and respected paid anti-virus product that provides automatic updating and has an annual renewing subscription.
“I am interested in a quote for Managed Services but not sure my office really needs it. What are the benefits?”
In today’s world any device that touches the internet is vulnerable. The truth is in a business office, Firewalls, Servers, Computers all need routine maintenance in order to keep your network security at a higher level. Going with a Managed Service plan with a reputable company will provide the routine maintenance, monitoring and backups that is required to remain secure and sustainable. And all for a fraction of what you would pay to hire a full time IT person.
“Does it make sense to keep our servers in-house?”
In certain situations it does make sense to keep servers in-house. However, there are many benefits to housing your business server assets in a secure local data center. Data Centers provide a complete secure and clean fault tolerant environment that allows servers to thrive. Compared with a server that resides in a closet inside your office is not as ideal location due to fire, acts of nature, theft or vandalism. Keep in mind that servers typically contain some or all of a companies business data and that factor alone should be the main consideration when choosing where to house your server(s).
“What are your rates?”
Our rates are based off of how large your network is and how many users. We take things into consideration such as how many locations you have, the number of computers, servers, printers and copiers. In short, the more equipment that needs to be supported the more time we will spend supporting and maintaining everything. We would be glad to provide a free quote after knowing these details.
“What is your service area?”
Currently we provide support to organizations in the entire 5 county First Coast area including Jacksonville, Fernandina Beach, St Augustine and Palm Coast.